SUPPLY, IMPLEMENTATION, MAINTENANCE AND SUPPORT OF A UNIFIED CHANNEL MANAGEMENT (CONTACT CENTRE) SOLUTION WITH INTEGRATED TELEPHONY FOR THE CITY OF CAPE TOWN EMERGENCY AND NON-EMERGENCY CONTACT CENTRES
| Details: | |
| Tender Number: | 021S/2026/27 |
| Organ Of State: | City of Cape Town |
| Tender Type: | Request for Bid(Open-Tender) |
| Province: | Western Cape |
| Date Published: | Friday, 17 July 2026 |
| Closing Date: | Wednesday, 16 September 2026 – 10:00 |
| Place where goods, works or services are required: | 12 Hertzog Boulevard, Civic Centre-Cape Town-Cape Town-8000 |
| Special Conditions: | N/A |
| ENQUIRIES: | |
| Contact Person: | For Equiries |
| Email: | Channel.ManTender@capetown.gov.za |
| Telephone number: | 000-000-0000 |
| FAX Number: | 000-000-0000 |
| BRIEFING SESSION: | |
| Is there a briefing session?: | Yes |
| Is it compulsory? | No |
| Briefing Date and Time: | Monday, 17 August 2026 – 09:00 |
| Briefing Venue: | Meeting Room D, Podium Block, 5th floor, Civic Centre, 12 Hertzog Boulevard, Cape Town. Or Microsoft |
| TENDER DOCUMENTS | |
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