Tender for the Provision and Implementation of a Cloud-Based Contact Centre Solution

Appointment of Service Provider for the Provision and Implementation of a Cloud-Based Contact Centre Solution for a period of five (5) years

Details:
Tender Number: SCMN002/2026-27
Organ Of State: National Student Financial Aid Scheme
Tender Type: Request for Bid(Open-Tender)
Province: Western Cape
Date Published: Friday, 17 April 2026
Closing Date: Tuesday, 19 May 2026 – 11:00
Place where goods, works or services are required: 04 Christiaan Barnard Street, The Halyard Building-Cape Town City Centre-Cape Town-8001
Special Conditions: N/A
ENQUIRIES:
Contact Person: National Student Financial Aid Scheme
Email: SCM@nsfas.org.za
Telephone number: 087-500-9380
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes
Is it compulsory? Yes
Briefing Date and Time: Tuesday, 28 April 2026 – 10:00
Briefing Venue: https://teams.microsoft.com/meet/392463309991242?p=5InG9pFBhzGu1PEFxE Meeting ID: 392 463 309 991 24
TENDER DOCUMENTS

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