The South African Social Security agency hereby invites Request for Information specifications (RFI) for Cloud-based Omni-channel Contact Centre as a Service (CCaaS)
| Details: | |||
| Tender Number: | RFI:01-26-ICT-HO | ||
| Organ Of State: | South African Social Security Agency | ||
| Tender Type: | Request for Information | ||
| Province: | National | ||
| Date Published: | Friday, 3 July 2026 | ||
| Closing Date: | Monday, 20 July 2026 – 11:00 | ||
| Place where goods, works or services are required: | 501 Prodinsa Building, Cnr Steve Bhiko and Pretorius Street-Arcadia-Pretoria-0081 | ||
| Special Conditions: | N/A | ||
| ENQUIRIES: | |||
| Contact Person: | MANDLA SIBEKO | ||
| Email: | mandlasi@sassa.gov.za | ||
| Telephone number: | 012-400-2634 | ||
| FAX Number: | N/A | ||
| BRIEFING SESSION: | |||
| Is there a briefing session?: | No | ||
| Is it compulsory?: | No | ||
| Briefing Date and Time: | N/A | ||
| Briefing Venue: | N/A | ||
| TENDER DOCUMENTS | |||
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