Callbi Speech Analytics Tender – RAF Contact Centre 12 Months

THE ROAD ACCIDENT FUND REQUIRES A CALLBI SPEECH ANALYTICS SERVICE, INCLUDING LICENSING, MAINTENANCE, SUPPORT, HOSTING AND INTEGRATION WITH THE TELVIVA TELEPHONY SOLUTION, TO SUPPORT CONTINUED CONTACT CENTRE OPERATIONS FOR A PERIOD OF 12 MONTHS.

Details:
Tender Number: RAF/2026/00025
Organ Of State: Road Accident Fund
Tender Type: Request for Information
Province: National
Date Published: Tuesday, 12 May 2026
Closing Date: Tuesday, 19 May 2026 – 11:00
Place where goods, works or services are required: 2 Eco Glades Office Park 420 Witch-Hazel Avenue-Centurion-Pretoria-0046
Special Conditions: All RFI submissions should be emailed to bacsecretariat@raf.co.za quoting the bid number on the subject line RAF/2026/00025 on or before the closing date and time.
ENQUIRIES:
Contact Person: Shadi Matlou
Email: bacsecretariat@raf.co.za
Telephone number: 012-649-2030
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: No
Is it compulsory? No
Briefing Date and Time: N/A
Briefing Venue: N/A
TENDER DOCUMENTS

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